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301-881-8530

Trusted Auto Repair in Twinbrook, MD

Toyota SUV

A Rockville shop for Twinbrook drivers

Preferred Automotive is a family-owned shop at 12356 Wilkins Ave in Rockville. We've been here since 1990 and welcome Twinbrook drivers.

Along with tires and suspension, we handle oil changes, brakes, inspections and other repairs. Tell us what you drive and what needs checking.

Call with your vehicle details and tell us whether you need routine maintenance or a new problem checked before booking.

PLAN YOUR TWINBROOK SERVICE

Tell us what the car is doing

A shake in the steering wheel, a noise over bumps or a pull to one side can be hard to describe. Start with what you've noticed. Does it happen at a certain speed? Only when you brake or turn? You don't need to know which part is causing the problem before you call.

If the problem comes and goes, note when it happens and whether the car is cold or has been running for a while. Tell us about any warning lights or recent work, too. A short description in your own words is helpful. There's no need to look up a technical name for the noise or decide which part needs replacing.

Walking to Twinbrook Metro after drop-off

From our shop at 12356 Wilkins Ave, walk along Wilkins Avenue to Parklawn Drive. Follow the sidewalk west along Parklawn, cross Twinbrook Parkway at the intersection and continue toward the pedestrian passage on the east side of the Red Line station. The mapped walk is about 0.7 mile.

Coming back for your car? Use the east side of the station for the walk back to Wilkins Avenue. If you need a shuttle ride, call before you board so we can confirm availability. For pickup after closing, arrange payment and keys with the front desk before 5 p.m.

VIEW WALKING DIRECTIONS
Technicians inspecting a vehicle on a lift

What happens before repairs begin

We'll explain the findings and give you an estimate covering parts, labor, fees and taxes. You approve the work before we start. If anything else needs attention, we'll contact you for approval before doing additional work.

Ask us about anything that isn't clear, including which parts need replacing and what the work is intended to address. We can discuss findings and approval by phone, text or email. Leave a number where we can reach you while the car is here.

Keep your callback number handy when you book, and tell us how you prefer to receive updates.

ASK ABOUT YOUR REPAIR ESTIMATE

Arrange a visit

Call 301-881-8530 with your car's year, make and model, along with the work you need or the symptoms you've noticed. We'll confirm whether we can help with that repair and arrange an appointment. You can also contact the shop online.

Bring any maintenance records you'd like us to review, especially information about recent repairs related to the problem. If the visit involves diagnostic work, plan for at least an hour. Intermittent or more complicated problems can take longer, so talk with us about timing when you book.

SCHEDULE YOUR TWINBROOK AUTO SERVICE

What we offer


Our Services

Full Service Auto Repair, Auto Maintenance, & Tires in Rockville, MD


    • Auto Repair
    • Anti-Lock Brakes
    • Cabin Air Filters
    • Air Conditioning
    • Alternators & Starters
    • Heating & Cooling Systems
    • Brakes & Rotors
    • Belts & Hoses
    • Clutch Repair
    • Exhaust System & Mufflers
    • Fuel System
    • Batteries
    • Oil Changes & Lube
    • Transmission Services
    • Steering & Suspension
    • Water Pumps & Radiators
    • Diagnostics
    • And More!

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