Professional Auto Repair in Rock Creek, MD

Jeep vehicle

After a breakdown

Call us to discuss the concern and getting the vehicle to our Rockville shop. We do our best to prioritize emergencies, but availability depends on the vehicle and required work.

Rock Creek drivers use our family-owned shop at 12356 Wilkins Ave, where we've operated since 1990.

Call before arranging transport so we can discuss your vehicle, the repair concern and the planned arrival at the shop.

CALL ABOUT YOUR ROCK CREEK VEHICLE

When a Rock Creek outing turns into a car problem

Rock Creek Stream Valley Park follows the creek through Montgomery County, with trails and recreation areas along the corridor. If you've driven out for a walk or another local outing and the car won't start afterward, the useful details are the same as for a problem at home: where the vehicle is, what happened and whether it can be moved.

Our shop is at 12356 Wilkins Ave in Rockville. Call to discuss getting the vehicle here and what needs checking. Towing arrangements and repair availability need to be confirmed; the existence of a nearby park or road doesn't establish a response time.

PLAN YOUR VISIT
Technician handling a vehicle battery

Towing to the shop

We can arrange towing through Auburn Towing at 301-977-2740, or you can use your chosen company. When we pay Auburn on arrival, that charge is added to your repair invoice for payment at pickup. Discuss the arrangement before transport.

Call the shop before arranging the tow so we can discuss the vehicle and requested work. If it will arrive after hours, ask about the night drop and leave your contact details and a description of the problem.

Keep the towing arrangement separate from the repair decision. We'll need a way to reach you about the vehicle once it arrives.

DISCUSS A TOWED ARRIVAL

An arrival after the front desk closes

Vehicles can be towed to the shop at any time. For an after-hours arrival, use the night drop and leave a message with your contact details and a description of the problem. That gives us a way to connect the vehicle with the work you need discussed.

  • Leave your name and a number where we can reach you.
  • Identify the vehicle and describe what happened.
  • Mention any inspection or repair already attempted.

Arrival at the shop doesn't by itself confirm a repair time. We need to review the concern and contact you about the next step.

Talk with us about the next step

Call 301-881-8530 to explain the breakdown, vehicle details and any towing plan already in place. If the car is already here, leave a current callback number. We'll discuss service availability, the findings and the work that needs your approval before repairs proceed.

BOOK ROCK CREEK SERVICE

Our Services

Full Service Auto Repair, Auto Maintenance, & Tires in Rockville, MD


    • Auto Repair
    • Anti-Lock Brakes
    • Cabin Air Filters
    • Air Conditioning
    • Alternators & Starters
    • Heating & Cooling Systems
    • Brakes & Rotors
    • Belts & Hoses
    • Clutch Repair
    • Exhaust System & Mufflers
    • Fuel System
    • Batteries
    • Oil Changes & Lube
    • Transmission Services
    • Steering & Suspension
    • Water Pumps & Radiators
    • Diagnostics
    • And More!

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